Frequently Asked Questions

Welcome to our website! You can read the following FAQ to clear any doubts online

1. SHOPPING INFORMATION

What is R S Exhibition ?

RS Exhibition is a Surat-based manufacturer offering a diverse range of products, including designer Ridas, accessories, men’s wear, kids’ wear, and home decor, all under one roof. ​

Where is R S Exhibition Located ?

Our physical store is situated at:​

1st Floor, Al Anwar Inn, Navapura, Karva Road, Surat, Gujarat, India – 395003

Naseem Makaan, Khari Road, opposite Zainy Masjid, Zampa Bazaar, Begampura, Surat, Gujarat, India – 395003

2nd floor, S25, Al Saada Shopping Arcade, Ibrahim Rehmatullah Rd, above Mc Donald’s, Ajmer, Bhendi Bazaar, Kumbharwada, Mumbai, Maharashtra 400003

2. Products and Services

What types of products do we offer ?

We offer a wide range of products, including:​

  • Ridas: Casual, Pattern, Semi Bhaari, Bhaari, Rida Cum Jori, Masalla Sets.​

  • Accessories: Branded Bags, Clutches, Crown Leather items.​

  • Kids Accessories: Jhabla Izaar, Girls Topi, Godhri (Baby Carrier), Kids Bags, Kids Masalla Bags.

  • Gents Accessories

  • Home Decor Items

  • Fabrics

Do you offer customized products ?

Currently, we offer a curated selection of products. For customization inquiries, please contact our customer support team.

3. Ordering and Payment

How can I place an order ?

To place an order:​

  1. Browse our products on the website.​

  2. Add desired items to your cart.​

  3. Proceed to checkout.​

  4. Enter shipping details and make payment.​

  5. Receive an order confirmation via email.

What payment methods are accepted ?

We accept various Domestic & International payment methods, including

  1. UPI​

  2. Net Banking​

  3. Credit / Debit Cards

  4. PayPal

Can I modify or cancel my order after placing it ?

Orders can be modified or canceled within 24 hours of placement. Please contact our customer support team promptly for assistance.

4. Shipping and Delivery

What are the shipping charges?

Shipping charges vary based on the delivery location and order size. Detailed information is provided at checkout.

Do you offer international shipping ?

Yes, we ship internationally! Shipping charges and delivery times vary depending on the destination. You can check the estimated shipping cost at checkout.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s status.

5. Returns and Exchanges

What is your return policy?

You can read our returning policies over here

Refund & Return

How do I initiate a return or exchange?

To initiate a return or exchange:​

  1. Contact our customer support team with your order details.​

  2. Follow the provided instructions for returning the product.​

  3. Upon receiving the returned item, we will process the refund or exchange.

Can I modify or cancel my order after placing it ?

Orders can be modified or canceled within 24 hours of placement. Please contact our customer support team promptly for assistance.

6. Customer Support

How can I contact customer support?

You can reach us via:​

or for more details visit Contact US

What are your customer support hours ?

Our support team is available Monday to Saturday, from 10 AM to 6 PM IST.​

How can I stay updated on new arrivals and offers ?

Subscribe to our newsletter on the website and follow us on Instagram @rs.exhibition for the latest updates and promotions.